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Terms and conditions

Love2chic - Terms and Conditions.

#Teamchic are dedicated to not only source and design top quality products for out customers.  We are dedicated to providing our customers with an enjoyable shopping experience.  Customer service is our priority.. If you are happy,  we are happy... x

If you have any questions about any item, delivery or if you would like to give us feedback or inspiration please send us an email to sales@love2chic.com and one of our friendly team will either call or email you back whichever you prefer.

We aim to process your order the same day, if it is after 3pm then it will be processed the next day.  We will communicate with you at all times so that you know when your order is on its way to you.  All items are sent recorded delivery to avoid any mishaps.. 

Once we have received your order we will send you an email confirmation of your order.  We will then send an email to you to let you know your order has been accepted, which is a contract between us, then processed and finally an email to let you know that your order has been dispatched.

All items will be dispatched within 48 hours.  If there is any irregularity's then we will be in contact with you..

Customer service is key to us and we will communicate with you throughout.. 

All payments are done through Paypal, which we find to be simple and a safe. If you do not have a Paypal account it is very easy to set up, all you need is an email address and a bank account... Easy Peasy.. 

All prices on our website are  quoted for customers within the UK as they are inclusive of UK VAT TAX. If you are purchasing from outside of the UK there will be an additional 20% VAT charge at the shopping cart.  This will occur when you select your origin.

When you are at the checkout stage, you will be asked to select the country for the item to be shipped to.. 

The 20% tax is imposed by Her Majesties Customs and Excise and only occurs if any of the contents within the package are Vatable.

We do not accept backorders.

Returns - 

Due to distance selling, you do have the right to change your mind and return the item, unused, still in the original (undamaged) box, then  return to us correctly packaged and ensure it reaches us (we would suggest recorded delivery).  We will then refund the funds to you within 14 days upon receipt of the item. Proof of postage alone will not be accepted as proof of delivery.  We will need a copy of your purchase receipt, the tracking info and your name and address. We cannot accept liability for returned goods that are either lost or damaged in transit.. 'wrap, post and track'..... x

We will not disclose any information received from buyers to any third parties.

Our team at Love2chic do our very best to ensure that all descriptions are accurate for every item on our website.  But if there is a mistake in the description, ie - accuracy, reliable, current, or if there is an error.  Please return in an used resaleable condtion.. 'wrap, post and track' and we will issue an refund..

If you have any queries please let us know..

Lots of Love from Love2chic xxx